At iTrust Wellness Group, we value our relationship with you, and we want to do what we can to help you in between appointments. We are excited to announce that we have enabled an onpatient portal to streamline the processes of check-in, payment, and communication. The following is now accessible to our current clients:
Check in: You can now complete your check-in paperwork ahead of time. This will save you time and assist our providers as they seek to maximize your reserved appointment time. When accessing the forms page, scroll down until you see the form for follow-up appointments. Fill out that part rather than the initial consultation unless you have not seen our office before. We do still ask that you arrive 10-15 minutes early to your appointment.
Payment: The option is now available for you to make payments online! Simply upload any credit, debit, or HSA card as prompted and make payments toward your balance, which will be reflected appropriately on your account. This reduces the phone calls you have to make and allows you to make payments at any time throughout the day.
Communication: You can easily pass along questions or messages to your provider through the portal. If you have a question, a provider will be able to answer in an efficient manner, and a member of our staff will reach out to you to pass along their response. (Please do still refer to the "Medication or Medical Questions" section under the Existing Clients tab for any questions regarding your medications.)
The link to this portal is listed below. Our hope is for this tool to assist you by saving you time and bringing you peace of mind. If you have any questions, or if there is any other way we can be of further assistance, please do not hesitate to reach out to us at (864) 520-2020. We are here for you however we can be, and our goal is to extend that same care through the onpatient portal.
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